Frequently Asked Questions

Got questions? We've got answers. If you can't find what you're looking for, reach out to our support team.

What is Cavas?

Cavas is a telephonic voice assistant that acts as an intelligent receptionist for your business phone line. It answers calls, holds natural conversations with callers, and can take real actions on your behalf instead of just recording a message.

How is Cavas different from a regular answering service?

Traditional answering services follow rigid scripts and can only take messages. Cavas understands context, continuously builds knowledge about your business from every interaction, and can execute tasks — like booking an appointment or updating a record — during the call itself.

How does Cavas learn about my business?

You provide Cavas with your business details, policies, and FAQs to get started. From there, Cavas continuously refines its knowledge from real call interactions, so its answers stay accurate and current without manual retraining.

What kind of actions can Cavas take?

Cavas can schedule and reschedule appointments, look up and update customer records, send follow-up messages, and trigger workflows in the tools you already use — going beyond simple call answering.

Is Cavas available outside business hours?

Yes. Cavas answers every call instantly, day or night, so you never miss a customer to a busy line, hold music, or voicemail.

Is my customer data secure?

Cavas is built with encryption for data in transit and at rest, and access to call data and transcripts is restricted to your organization.

How do I get started?

Sign up on our homepage with your business details and our team will reach out to set up your Cavas assistant and connect it to your phone line.

Still have questions? Get in touch.